Welcome to Capita Healthcare Decisions

We Transform Healthcare Decision Making

85 million patient telephone transactions without clinical incident.

Saved the UK NHS service £213 million a year.

Supporting over 320 million people globally.

“We are excited to bring our WebGuides solution to the market. This new online tool will give patients and their carers an effective and safe way to access the highest quality health advice at home – and gives direct advice on what to do next for all common health problems.”
Dr Charles Young

Learn more about WebGuides

Our Products

Our team brings together clinical expertise and Silicon Valley innovation to power decision support that delivers more for less.



Evidence-based, secure and reliable



Accessible and compatible



Flexible, easy to use and outcome focused

We’re underpinned by three principles