Empower patients | The 7 e-care competencies | About us | Clinical Solutions

A leap in cost savings and patient satisfaction can be achieved with the right focus on patient empowerment and education. It is estimated that 39% of a GP doctors time is spent dealing with patients suffering from self treatable minor ailments and 75% of A&E attendances are minor cases; if healthcare providers deliver more avenues for self-care this will save costs in the short and long term.

Along the care journey the patient has to provide inputs from initiating the first contact with health services to executing the recommendations of health professionals. Hence providing different patient groups with access to appropriate information helps their informed decision making process. E-care allows timely and convenient access to information and can provide the tools for patients to make informed decisions. This is done by taking into consideration the range of patients’ lifestyles and needs combined with when and how they want to access information. The benefit is increasing confidence on behalf of the patient to self-care, better decision making on how and when to access higher levels of care, and improved outcomes. By educating the patients and making them comfortable with e-care and the right level of information and tools to use it effectively, their expectation on the level of care will be enhanced and they will not be rush to A&E or their doctor.
- Back to top
Follow us