
Public health spending representing 5-17% of GDP in most economies and impacts every citizen, the delivery of care is highly constrained by many factors including governance, safety, security, technology, value for money and public scrutiny. Seamless care is a key driver to provide patient satisfaction and enables the collection of appropriate information reducing the risk of missing information or misinformation as the interface between providers is often a key area of risk within the patient journey. Decision support combined with interoperability allows data to be collected once and shared many times so the patient journey through the healthcare system becomes much more efficient avoiding duplication, saving time and reducing paper trails.
With the integration of e-care, frontline health professionals are able to share data, deal with patient queries in the context of their medical history and support patients, in a safe, seamless way.