Supports Efficient and Effective triage. A base set of proven configurable clinical content and algorithms for use in the delivery of multi-channel healthcare decision support.

Decision Lifecycle Management (DLM)

DLM is a revolutionary authoring, governance and runtime solution to define, deploy, execute, monitor and maintain content used within enterprise, web based, mobile and Interactive Voice Response (IVR) applications.

DLM allows users to create and maintain the decisions that guide application behaviour. This in turn reduces the amount of time and energy needed to update operational systems, and increases your company’s ability to respond to rapid changes in requirements.

Once in place, decision algorithms and content can be deployed across multiple communication channels to deliver a consistent interaction with customers in line with your policy. DLM is trusted by government, clinicians, corporations and patients for triage, urgent care, self assessments, HSE management and wellness programmes.

What do I get in DLM?

DLM Author
Used to create questions, endpoints, logics etc...

DLM Engine
Used to interpret the content, present questions and work flows.

DLM UI Platform
Such as an IntefleCS application or a web page used to display the content.

Benefits	Features
Rapid creation and editing of algorithmic or protocol based decision support - clinical or operational	Aggregation of health information from credible third parties as well as the customer s own and clinical solutions proven TeleGuide content
Support for clinical governance	Full Audit functionality with automated versioning of script within the product and annotated to documentation. Sign off acceptance or rejection function according to internal clinical governance processes
Utilise best of breed content	User ability to publish to the live environment providing organisations with the ability to offer services that were previously not possible i.e. effective incident and public health management
Rapid low cost deployments	Simple and intuitive with visual representation of flow from individual steps to whole protocol view

Features in detail

Create and mantain decision workflow processes

Seamless deployment across multiple channels

User friendly interface and content creation

Centralised management content environment

Securely define user access

Automated and repeatable templates

Align workflows to business KPIs

Seamless delivery of content via selected deployment channel

Intelligent workflow processing and delivery

Interrogation and presentation of data residing in third party systems

Seamless integration with legacy systems

Revision control

Present across enterprise, web based, mobile and Interactive Voice Response (IVR) applications

SQL database storage to report on (IntefleCS Data Intelligence)

Instanly published to chosen deployment channel

Mantain brand and company identity by utilising web platform

Download Datasheet

To find out more about IntefleCS DLM contact us on:

Tel: +44 (0)1256 337 300

Email: enquiries@clinicalsolutions.com

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