Market leaders in E-care. A suite of solutions that deliver quality, efficient and safe healthcare across a range of care delivery settings

Emergency Responder

IntefleCS Emergency Responder offers a local, national and internationally scalable contingency solution for emergency incident response situations including:

Pandemic	Chemical/Biological
Industrial	Accidents
Security/Terrorism	Epidemic
Natural Disaster	Other Public Health scares

Suitable for Government Departments or corporate clients it provides decision support, information capture, quick editing for a changing situation, resource management, medication allocation and tracking and effectiveness monitoring.

IntefleCS Emergency Responder enables governments and private organisations to plan and prepare for emergency incidents on a small or large scale. For many customers the service can sit in a dormant state ready to be activated immediately as required.

Multi-channel delivery via contact centres, web or Interactive Voice Response (IVR) ensures a reduction in health inequality and ensures all members of staff and the public have appropriate timely access to information, decision support and resources in line with customer defined policies and procedures.

Benefits	Features
Sophisticated response algorithms enable efficient preparation and readiness for major incidents	Clinical Solutions has significant expertise, involvement, solutions and content in supporting major incidents
Quickly editable content keeps you on top of the changing situation allowing you to contain it where possible	Powered by the sophisticated TeleGuide suite of content
Ready to roll solution for a range of incidents e.g. pandemic or biochemical threats	Full multi-channel access to control procedures, designed and proven to massive scale
Deployable across boundaries and cultures and channels	Full operation in multi languages through call centres or web

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