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  Department of Heath approved.
  Next generation NHS 111 content.

  TeleGuide 111. 30% faster call handling built specifically for the safest, fastest and optimal call sorting for NHS 111.

  TeleGuide 111 is a suite of symptom based clinical assessment content, designed specifically for triaging NHS 111 telephone calls from the public, which ultimately result in the most appropriate outcomes.

  The advanced TeleGuide 111 algorithms are presented as questions for the call centre operative ask, from within the IntefleCS 111 CRM system. These questions take into account the response for the preceding questions leading to not just another question, but to the most appropriate question being presented next, enabling the call taker to arrive at appropriate outcome as quickly as possible with the lowest possible risk.

  TeleGuide 111 is highly flexible and can easily and consistently be configured to meet local KPIs, care pathways or standards within multi-channel healthcare delivery organisations.

  Clinical Solutions NHS 111 content awarded Department of Health “Blue Badge” qualification

  To find out more about TeleGuide 111 or IntefleCS 111 contact us on:

  Tel: +44 (0)1256 337 300

  Email: enquiries@clinicalsolutions.com

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  • Clinical Solutions NHS 111 content awarded Department of Health “Blue Badge” qualification
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